Shipping Policy – Glow n Gleam

Last Updated: June 2026

At Glow N Gleam, we are committed to delivering your skincare products safely and efficiently. This Shipping Policy outlines our shipping procedures, delivery timelines, and important information regarding your orders.

1. Order Processing

Orders are processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next working day.
Once your order is dispatched, you will receive shipment updates through our delivery partner.

2. Delivery Coverage

Glow N Gleam currently delivers across Pakistan.

We work with trusted courier and logistics partners to ensure timely and secure delivery of your orders.

3. Cash on Delivery (COD)

We offer Cash on Delivery (COD) for customers throughout Pakistan.

Please ensure that the correct delivery address and contact number are provided at checkout to avoid delays or failed deliveries.

Payment must be made in full to the courier representative upon delivery.

4. Shipping Partner

To provide reliable nationwide delivery services, Glow N Gleam uses PostEx Pakistan as its primary shipping and fulfillment partner.

Delivery tracking and order updates may be provided through PostEx where available.

5. Estimated Delivery Time

Estimated delivery times are:

Major Cities: 2–5 Business Days
Other Cities & Remote Areas: 3–7 Business Days

Delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other circumstances beyond our control.

6. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before completing your order.

From time to time, Glow N Gleam may offer free shipping promotions on selected products or order values.

7. Order Tracking

Once your order has been shipped, tracking information may be shared through SMS, email, or courier notifications where available.

Customers may also contact our support team for order status updates.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details.

Glow N Gleam shall not be responsible for delays or failed deliveries caused by incorrect addresses, incomplete information, or unreachable contact numbers.

9. Failed Delivery Attempts

If a delivery attempt is unsuccessful due to customer unavailability, incorrect information, or refusal to accept the order, the package may be returned to us.

Glow N Gleam reserves the right to refuse future Cash on Delivery orders from customers with repeated failed delivery attempts.

10. Damaged Shipments

If your package arrives visibly damaged, please:

Take photographs of the package and product.
Contact our support team within 48 hours of receiving the order.
Include your order number and relevant details.

We will investigate the issue and provide an appropriate resolution.

11. Contact Information

For shipping-related inquiries, please contact us:

Glow N Gleam

Phone: +92 306 0670614

Email: glowngleam23@gmail.com

Address: Office No. 8, 1st Floor, Bashir Building, 15 McLeod Road, Lahore, Pakistan

Glow N Gleam

Healthy Skin. Radiant Confidence.